Contact Best Payout Casinos
This page explains how to reach the editorial team at Best Payout Casinos and what we can realistically help with.
How to Contact Us
Send your message to [email protected]. Our team reads every message and aims to reply within two to three working days, though this is a target rather than a guaranteed turnaround.
What You Can Write to Us About
We welcome correspondence on the following:
- A correction to a tested RTP figure or payout percentage we have published
- An outdated bonus term, withdrawal time, or processing fee in one of our reviews
- A broken link or a page that is not loading correctly
- A partnership or editorial enquiry
- A data request made under our privacy policy
What We Cannot Help With
Our team publishes independent reviews and has no access to any casino account, balance, or personal data held by an operator. We cannot view, unlock, close, or arrange a refund on any casino account.
If you have an account issue, contact the operator's customer support team directly. If that does not resolve the matter, escalate to the operator's approved Alternative Dispute Resolution (ADR) provider, whose details must appear in the casino's terms and conditions under UKGC requirements.
Gambling Support
If you are concerned about your gambling or someone else's, please reach out to one of the following free services:
- BeGambleAware -- free advice and support at www.begambleaware.org
- GamCare -- free helpline on 0808 8020 133, available 24 hours a day
- GAMSTOP -- free self-exclusion scheme for UK-licensed sites at www.gamstop.co.uk